LA Fitness

Sunday Dec 10 , I visited to go into the Sauna. Upon entering, I noticed how cold it was and contacted the front desk staff June for help. This lady had such a nasty demeanor, really wouldn’t allow me to finish a sentence. She advised she can’t do anything it’s almost closing time. I attempted to ask could she walk me through she cut me off again mid sentence. I then asked for her need and she mumbles it and says I have customers here hangs up on me. UNACCEPTABLE June! People like her shouldn’t work in customer service because , she doesn’t want to help. Also, the pool has been inoperable for about three weeks. I’ve asked twice when will it be back open no real answer. The timer in the women’s sauna is broken, they didn’t replace it. Do better.

The setup for this LA is different. It only has one floor. It looked good anyways it had swimming pool, basketball 🏀 court and the rest. Now it was easy to find all of the leg, arm and other machine. The machine were line up. The place was clean to a point. Bathroom was disappointing. Showers were a bit dirty and broke. The bike 🚴 place was perfect and different. sauna room was good and it let me turn off the lights

I only give 2 stars because of good customer service. The gym itself isn't very clean, the weight isn't put back to it original place... I saw a weight laying around in the sauna room. Overall, i wouldn't go back unless I don't have any gym to go to.

If you rely on the kids club the get a workout in this place is not reliable, I drive 25+ minutes to get a workout in just to find out the kids club is closed, something a simple message in the app can solve, they even get your number when you enroll your child, so why not create a group chat for all parents signed up for the kids club and give us a heads up at least. This is such an easy fix and shouldn’t even be a problem. Do better!

There are no issues with the gym itself, but just like anywhere you go, don't leave items of value in your car. I came out after a good workout, and there were several cars broken into. And this was broad day around 12 noon. The police camers in the parking lot did not deter.